Location: Lord Fairfax Community College – Middletown Campus
Cost: $79 (lunch included)
Contact Info: firstname.lastname@example.org
Description: Go Beyond Good Service – EXCEED IT! Good Customer Service is the lifeblood of any business, but is “good” good enough? Raise awareness of exceptional Customer Service and the vital role it plays within YOUR business or organization. Learn to “Connect with your Customers” and “Create Exceptional Customer Satisfaction” in the 2 morning workshops. In the afternoon session led by special guest speaker, Jim Stutzman, you’ll understand how important YOUR role is in providing outstanding Customer Service, no matter what your position is in your company or organization. Become a SHINING STAR when you go above and beyond for your customers!